Terms & Conditions

EFFECTIVE DATE: November 10 2021

Welcome to La Bonne Fille  

Welcome to La Bonne Fille Inc.’s webstore (“La Bonne Fille”, “we” or “our”).

La Bonne Fille provides small offerings of teas and accessories for sale both online through our webstore hosted at labonnefilletea.com.


This document and any documents referred to within it (collectively, our “Terms of Service” or “Terms”) set out the entirety of the terms of use for La Bonne Fille’s webstore, as well as the rights and obligations of our Customers (as further defined below).


La Bonne Fille’s Terms of Service may be modified or updated at any time we deem necessary, in our sole discretion and without notice, and as such we recommend that you check this webpage from time to time to review any changes. If we do update these Terms, the “Effective Date” noted above will indicate when the changes were introduced, and as such your continued use of our webstore is deemed to constitute your consent to any such changes.


By browsing our webstore or purchasing our products (collectively, “Services”), you represent that you have reviewed and understand these Terms, and expressly consent, without limitation or qualification, to being bound by them.  


Definitions

  • Customers (or “you”) when referred to in these Terms means anyone browsing La Bonne Fille’s webstore or using our Services.
  • Purchased Goods when referred to in these Terms the means products purchased from La Bonne Fille using our Services.
  • Transaction when referred to in these Terms means the financial exchanges on La Bonne Fille’s webstore where Customers buy Purchased Goods.  

Use of Our Webstore

By browsing La Bonne Fille’s webstore or using La Bonne Fille’s Services, you acknowledge and warrant that any information that you provide, post, transmit or submit to our webstore does not infringe on your rights, infringe on any third party’s rights, or constitute a criminal offence or give rise to civil liability. You also acknowledge and warrant that you will not provide, post, transit or submit any information that will cause damage to either La Bonne Fille’s webstore or any of La Bonne Fille’s Customers.


Customer Accounts

La Bonne Fille uses the third-party provider Shopify Inc.’s application (“Shopify”) or e-commerce platform to sell its products online (please see the “Shopify” section in our Privacy Policy, a link to which is provided below) and accepts all major credit cards.

As such, Customers use their Shopify accounts to complete Transactions on La Bonne Fille’s webstore and are responsible for maintaining the security of their accounts and should take reasonable care to protect their passwords or information. Should any charges be made to your account or damages occur due to your failure to take reasonable care of your account or password information, you agree to be held solely responsible.  

In addition to fiat currency, we also accept Bitcoin cryptocurrency, and Bitcoin cryptocurrency-based payments can be made directly to La Bonne Fille’s official cryptowallet.


Privacy Policy

Please take the time to read and familiarize yourself with La Bonne Fille’s Privacy Policy (“Policy”).

We recommend checking this Policy frequently, as we may update our Policy from time to time in order to maintain compliance with Canadian personal information privacy laws and regulations.


Ordering From La Bonne Fille

Orders submitted by Customers to La Bonne Fille’s webstore are deemed to be offers to La Bonne Fille, and as such we reserve the right to accept or refuse orders at any time and for any reason, including but not limited to the availability of the products in question, and/or if the products have an incorrect description or price on our webstore.

La Bonne Fille reserves the right to vary or to cease to make available any of its offered products at any time without notice, and all discounted products are subject to final sale.

Shopify must approve all Transactions completed via credit card.  

In the event that your order is cancelled or refused, La Bonne Fille will send you an email confirmation clarifying the same. If such cancellation or refusal is after a Transaction has been completed, we will reimburse you for the full amount that has been paid.

Customers agree not to resell any Purchased Goods bought from La Bonne Fille, nor to transfer any of their rights described herein without the prior written consent of La Bonne Fille.


Our Shipping Policy

La Bonne Fille uses Canada Post to ship Purchased Goods to our Customers.

Estimated arrival times for Purchased Goods should be considered as an estimate only, and although La Bonne Fille will make commercially reasonable efforts to ensure that orders are shipped on time, La Bonne Fille shall not be responsible for any damages due to delays in shipping.

La Bonne Fille relies on Canada Post to ship Purchased Goods, and as such shall not be held liable for any loss, damage (direct or indirect) or expense occurring due to shipping and/or while Purchased Goods are in transit.

After Customers complete a Transaction for Purchased Goods on La Bonne Fille’s webstore, title and risk of loss shall pass to Customers the moment that the Purchased Goods are transferred to Canada Post.

The shipping charges applicable to Purchased Goods will be listed and/or displayed when you purchase products from La Bonne Fille’s webstore. Customers are responsible for all necessary federal and provincial shipping-related taxes, and agree to comply with all applicable export laws of Canada that apply to Purchased Goods.


Our Return Policy

Although we hope that instances requiring the return of Purchased Goods are minimal, we understand that returns are occasionally necessary.

La Bonne Fille will only issue refunds to the same credit card that was used to complete the initial Transaction.


Intellectual Property Rights

All of the material or content displayed or otherwise posted or accessible through La Bonne Fille’s webstore are owned by La Bonne Fille and/or third party content suppliers, and as such are protected by, including but not limited to, the Copyright Act, R.S.C., 1985, c. C-42 and Trademarks Act, R.S.C., 1985, c.T-13 o the federal laws of Canada.

Customers agree not to reproduce, copy, print, transmit, publish, distribute or make any similar use of the content displayed or otherwise posted on La Bonne Fille’s webstore and no provision or interpretation of these Terms shall be deemed or construed as granting Customers a licence for any aspect of the various forms of intellectual property contained herein.


Links to other Webpages

La Bonne Fille’s webstore may contain links that lead to other webpages. It is important to be advised that once you have clicked these links and leave our webstore, we do not have control over those linked webpages.

La Bonne Fille is not responsible for the privacy nor protection of any information that you may provide to linked webpages, and these linked webpages are not governed by our Policy. As such, we advise that you exercise reasonable caution while interacting with these linked webpages (and all webpages, for that matter) and examine their respective privacy policies for more information. Please also see our Policy’s “Links to Other Webpages” section.


Cookies

La Bonne Fille’s webstore only uses cookies to the extent they are necessary.

Cookies are essentially small pieces of text that websites store on a device that are non-executable and cannot carry viruses or install malware. 

La Bonne Fille’s webstore’s cookies include functional and required cookies that allow our website and webstore hosting platforms to securely serve our webstore to you, and allow you to navigate and use key features on our webstore. Other cookies allow us to learn more about traffic to our webstore to provide insights about how our webstore is performing. Please also see our Policy’s “Cookies” section.


Opting Out from La Bonne Fille Email Updates

If you have subscribed through our webstore to receive updates and other email-based content from La Bonne Fille, you can opt-out or unsubscribe from receiving these emails by following the applicable steps in your personal email platform whenever you would like. Please also see our Policy’s “Opting Out From La Bonne Fille Email Updates” section.


Complaints

In the event that Purchased Goods do not meet your expectations, we would like to hear from you and ask that you contact us at service@labonnefilletea.com


Indemnification

All Customers using or browsing La Bonne Fille’s webstore agree to indemnify, defend and hold La Bonne Fille, its officers, directors, employees and agents harmless (including reasonable legal fees) against any and all liabilities, claims or causes of action arising from or related to La Bonne Fille’s webstore and/or La Bonne Fille’s webstore’s use or misuse or the breach of any of the provisions of these Terms.


Disclaimer

To the fullest extent possible under the law, the use of La Bonne Fille’s webstore is at your own risk, and we hereby expressly disclaim any representations or warranties, be them express, implied or statutory, with regard to the browsing or use of our webstore and your purchase of any of La Bonne Fille’s products.

La Bonne Fille’s webpage is provided “as is”, and may contain errors and/or inaccuracies or may otherwise not be up to date. La Bonne Fille does not warrant that a product description or pricing on our webstore is accurate, and this exclusion includes but is not limited to, warranties concerning merchantability, quality, and fitness for any particular purpose.


Limitation of Liability

By browsing or using La Bonne Fille’s webstore, you hereby waive all remedies, warranties, guarantees or liabilities, arising from law or otherwise, and La Bonne Fille, its officers, representatives, and employees shall not be liable to you for any damages of any kind whatsoever.

Further, and without limiting the general application of this provision, La Bonne Fille and its officers, representatives and employees shall not be held liable for any lost profits, interruption of business, computer related damage or losses of data.


Governing Law

The laws governing the use of La Bonne Fille’s Services and the interpretation of these Terms of Service are the laws of the Province of Ontario in the Country of Canada, without regards to conflict of law rules.  


Forum Selection

Any dispute arising from browsing or the use of La Bonne Fille’s services or relating to La Bonne Fille in any manner whatsoever, including but not limited to these Terms of Service and Privacy Policy, shall be brought exclusively within the Courts of the Province of Ontario in the City of Toronto.


Changes to these Terms of Service

La Bonne Fille may update these Terms of Service from time to time as we deem necessary.

If we do update these Terms of Service, we will notify you of any changes by posting the new Terms of Service on this page and updating the “Effective Date” noted above, so we recommend checking this webpage from time to time. Please also see our Policy’s “Changes To This Policy” section.


Headings

The headings that appear in these Terms of Service are included for the reader’s convenience only and have no bearing on the application of the terms or interpretation of this document.


Severability

If any term or provision of these Terms of Service are held to be illegal or unenforceable in a judicial proceeding, the impugned term or provision shall be severed and deemed inoperative, while the remainder of these Terms of Service shall remain operative and binding on all Users.


Contact and Feedback

If you would like to contact La Bonne Fille or provide us with any feedback, you can send us an email at service@labonnefilletea.com.

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